Privacy Policy

We hereby declare that, as a company involved in employee placement and staffing business specialized in finance, science and technology industries, we recognize that the careful handling of personal information and protection of individual rights and benefits are our important social responsibilities and we will address implementation of personal information protection by developing and complying with the personal information protection management systems in accordance with the Japanese Industrial Standard JIS Q 15001:2006.

1. Upon collecting personal information, we will clarify the purpose of use thereof as much as possible and will use such personal information by lawful and fair means to the extent necessary for fulfilling such purpose



2. We will limit the use of an individual’s personal information within the scope of the purpose that is specified, notified or announced to such individual and will implement measures to prevent the use of such personal information outside the scope of such purpose


3. Upon providing or outsourcing the handling of an individual’s personal information to a third party, we will do so in a lawful manner within the scope of the purpose of use agreed to by such individual



4. We will implement safety measures including information security measures to ensure the accuracy of personal information and the safety of the use thereof, and will make efforts to prevent unauthorized access to and leakage, loss or damage of personal information and to improve security



5. We will respect all rights of each individual who provides his/her personal information, and when the individual requests us to disclose, correct or delete, or discontinue using or providing his/her personal information, we will duly comply with such request and will appropriately respond to complaints or consultation



6. We will sufficiently comply with laws, government guidelines and other regulations regarding the handling of personal information



7. We will provide appropriate instructions and training to all employees handling personal information, and will periodically audit the operational status of, and review, the personal information protection management systems to ensure continuing improvement and enhancement of the system

For more information contact:

Madoka Matsumoto 　　
Privacy Officer
Hays Toyko
Tel: 03-3560-1188
Fax:03-3560-1189
Email: info@hays.co.jp

Handling of personal information

We covenant that we will carefully handle and appropriately protect personal information in accordance with the privacy policy as well as protecting privacy.

By submitting your application to us, you are agreeing to your personal details being forwarded to our offices, including those internationally and where you have applied for a specific role, to employers in that country.

Moreover, there may be cases where we need to provide to an external organization statistics data based on personal information including the estimated number of users, average age, place of residence as collective data (not individual data). This type of information greatly helps us enhance the content of the services we provide to our users.

The purpose of collecting personal information is, among others, to continually provide professional and efficient services. The information collected will be utilized to provide employment application opportunities, and will enable us to know the contact information of applicants.

We may record calls for the purposes of maintaining records, training, and quality assurance. Please note that when you access our website, information such as the IP address of your internet service provider and the date and connecting time will be stored on our web server.

We hereby notify you as follows with respect to personal information we collect or retain for the business purposes.

Name of the business handling personal information

Hays Specialist Recruitment Japan K.K.
Akasaka Twin Tower Main Tower 7F, 2-17-22
Akasaka, Minato-ku
Tokyo, 107-0052

Purpose of using personal information

We collect or retain personal information as part of our business activities for the following purposes.

• The purpose of use of personal information that was obtained directly in writing


• The purpose of use that is explicitly and individually specified in writing


• The purpose of use of personal information that was obtained in a way other than directly in writing


• For contacting customers in order to provide services that they desire


• For handling matters that have become necessary following applications and responses by telephone


• For contacting the owner of the personal information and conveying messages by letter, facsimile, email, telephone or orally


• To contact a customer to provide services requested by the customer


• To provide information, contact and give notice to a job applicant


• For screening of applicants and processing thereof


• For human resource management within our company after the successful applicant joins our company.


• To process notification and proceedings to authorities concerned regarding management of employees and benefit, work safety and tax practice for the benefit of employees


• To use personal information within the scope of compliance with laws and guidelines regarding personal information protection


• In addition to the above, for business communication and transmission of information regarding the businesses of our Company

We may obtain personal information in the following way or channel within the scope of the above purpose of use in order to properly perform the services commissioned by the client.

• Public information published in the official gazette, newspapers, and magazines or on the internet or through another medium


• Personal information scheduled to be provided and refereed to a third party


• The information that were provided in good faith from candidates and clients

For more information about personal information, please contact:

Madoka Matsumoto
Personal Information Administration Manager:
Hays Tokyo
Tel:03-3560-1188
Fax:03-3560-1189

Name of the accredited personal information protection body to which Hays belongs and the contact for resolution of complaints

Japan Information Processing Development Corporation, Personal Information Protection Complaint Desk

Kikai Shinko Kaikan, 3-5-8 Shibakoen, Minato-Ku, Tokyo 105-0011 Japan
Tel: 03 5776 1379/0120 700 779
[This is not the contact for inquiries on services of Hays or return]

Procedures to meet requests for disclosure, etc. of personal information

If an individual identified by personal information requests us to notify the purpose of use, to disclose, to correct, add or delete the content, to discontinue its use, to erase, or to discontinue its provision to a third party (collectively, ‘disclosure, etc.’) with respect to personal information subject to disclosure, please contact us using the details in above.

Upon making a request, please fill out the documents to be submitted upon requesting disclosure, etc. (application form) which will be sent by our company, attaching some form of identity verification document.