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Operation Manager

URGENT! Travel company looking for bilingual operation manager, up to 8M!
Your new company
With a legacy spanning over four decades, our company has been at the forefront of shaping exceptional customer experiences. Our commitment to excellence, innovation, and adaptability has made us a trusted partner for businesses worldwide. Whether it’s optimising processes, improving customer satisfaction, or embracing the latest solutions, we prioritise customer-centricity and stay ahead of the curve. Discover how we can improve your business journey!
Your new role
  • Client management
  • Operations management (including ops, training, quality, WFM management
  • Operation strategy
  • Team management and motivation
  • Prepare and present materials for internal and external meetings
  • Participation in client and internal meetings as a manager
What you'll need to succeed
  • Operation Manager experience minimum 50 HC, at least 2 years of management experience, working in a BPO/call centre for at least 5 years.
  • Maintain good client relationships
  • Strong leadership, team motivation & staff engagement
  • Excellent communication skills
  • Good workforce understanding
  • Proficiency in MS Office (Word, Excel,PowerPoint)
  • Good understanding of client KPI and have KPI delivery strategy
  • Excellent performance management and result-driven


What you'll get in return
  • Salary up to 8M
  • All insurance covered
  • Bilingual working environment
  • Hybrid working style


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

求人概要

雇用形態
正社員
業界・業種
旅行・ホスピタリティ
勤務地
東京23区内
専門分野
事務
給与
Up to 8M
参照番号
1109791

コンサルタントにご相談ください

この求人は Aurora Song, が担当しております。お気軽にご相談ください。, オフィス： 東京本社
〒106-6038, 東京都港区六本木1-6-1

Tel.: 0335602946

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