About Us:
We are a leading global SaaS company providing innovative solutions to businesses worldwide. Our platform helps organizations streamline their operations, enhance productivity, and achieve their goals through cutting-edge technology.
Job Overview:
As an Account Manager, you will be responsible for managing and growing relationships with our key clients in Tokyo. You will work closely with clients to understand their needs, provide tailored solutions, and ensure their satisfaction with our services. This role requires a strategic mindset, excellent communication skills, and a deep understanding of account management principles.
Key Responsibilities:
- Client Relationship Management:
Build and maintain strong relationships with key stakeholders within client organizations. - Account Growth:
Identify opportunities for upselling and cross-selling our solutions to existing clients. - Strategic Planning:
Develop and execute account plans to achieve business objectives and drive revenue growth. - Collaboration:
Work closely with internal teams, including sales, product development, and customer support, to deliver exceptional service to clients. - Performance Monitoring:
Monitor account performance, provide regular reports, and identify areas for improvement. - Market Analysis:
Stay updated on industry trends, competitor activities, and market developments to identify potential risks and opportunities. - Contract Negotiation:
Negotiate contracts, pricing, and terms with clients to maximize value and profitability.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 5 years of experience in account management or a related role.
- Proven track record of managing and growing large accounts.
- Strong negotiation and conflict resolution skills.
- Familiarity with CRM software and other account management tools.
- Excellent analytical and strategic thinking skills.
- High level of adaptability and problem-solving abilities.
- Multilingual proficiency is a plus.
Why Join Us:
- Opportunity to work with a dynamic and innovative team.
- Competitive salary and benefits package.
- Career growth and development opportunities.
- Chance to make a significant impact on our clients' success.