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Operations Administrator

Thrive at the Intersection of Technology and Insurance! Operations Administrator Role at a Global Company

Your new company

A global InsurTech company leveraging technology to transform and contribute to the insurance industry

Your new role

  • Handle customer communications—both email and phone calls—with professionalism, addressing questions, service needs, and concerns.
  • Manage the packing and delivery process for customer shipments.
  • Provide claim details to the insurance provider for processing.
  • Liaise with both external partners and internal teams to address and track system-related concerns.
  • Create monthly analytics reports to track business operations.

What you'll need to succeed

  • Over 2 years experience in customer services

  • Advanced skills in Word, PPT, and Excel

  • Native level Japanese, Business level English


What you'll get in return

  • Become a member of the Pioneers to grow

  • Work from home

  • International, friendly culture


What you need to do now

If you're interested in this role, please feel free to reach out to Dan.Tan@hays.co.jp or +81 3 3560 1186.
If you want to know more about the details, please ensure that you share your latest CV and several time slots during the time Monday-Friday 10:00-18:00 for a 15 minute casual phone call.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Summary

Job Type
Permanent
Industry
Insurance
Location
Inner Tokyo
Specialism
Insurance
Pay
Negotiable
Ref:
1120715

Talk to a consultant

Talk to Dan Tan, the specialist consultant managing this position, located in Tokyo Head Office
Izumi Garden Tower 38th Floor, 1-6-1 Roppongi

Telephone: +81 3 3560 1186

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