CAE Technical Support Engineer

CAE Technical Support Engineer

Your new company

A global leader in simulation software, where you’ll help drive innovation across industries and work with some of the most advanced thermal analysis tools in the world.

Your new role

  • Provide high‑quality technical support for thermal analysis software used in electronics, PCB, and semiconductor package design.
  • Troubleshoot customer issues using integrated simulation platforms and deliver timely, accurate solutions.
  • Collaborate with product development teams by sharing customer feedback, enhancement requests, and participating in field testing of new releases.
  • Deliver product demonstrations, webinars, and training sessions to support customer adoption and contribute to sales and marketing initiatives.

What you'll need to succeed

  • Bachelor’s or Master’s degree in Mechanical Engineering or Physics; Ph.D. welcome.
  • Hands‑on experience with thermal simulation tools (e.g., Icepak, Mechanical, HeatDesigner, FloTHERM) in industry or academia.
  • Strong communication skills in both Japanese and English, with the ability to explain technical concepts clearly.
  • Ability to automate engineering workflows using Python, C#, JavaScript, or similar languages.

What you'll get in return

  • The opportunity to work with world‑class simulation technologies used by leading electronics and semiconductor companies.
  • A collaborative, diverse engineering team that values mentorship, innovation, and continuous learning.
  • A role that directly influences product quality, customer success, and engineering innovation across APAC.
  • Competitive compensation and a comprehensive benefits package designed to support your well‑being and career growth.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Summary

Job Type
Permanent
Industry
IT
Location
Inner Tokyo
Specialism
Technology
Ref:
1126234

Talk to a consultant

Talk to Anastasiia Tsarenko, the specialist consultant managing this position, located in Tokyo Head Office
Izumi Garden Tower 38th Floor, 1-6-1 Roppongi

Telephone: +81 3-3560-1510

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