Service Manager

Help the Private Markets and drive data innovation and client success as a global finance leader.

Your new company

This global financial institution plays a pivotal role in the world’s investment ecosystem, influencing a significant share of global assets. With a strong presence in Tokyo, it offers a dynamic environment where innovation and data-driven strategies thrive.


Your new role

  • Serve as the senior point of contact for key accounts, managing client relationships and ensuring satisfaction across all project phases.
  • Oversee the full lifecycle of client projects, from pre-sales to operations, coordinating across data, strategy, and service teams
  • Lead efforts to streamline and productise data solutions, enhancing operational efficiency and aligning with strategic goals
  • Develop and maintain high-quality client documentation and training resources to support long-term success

What you'll need to succeed

  • Proven experience in private markets technology and project management, with at least 5 years in a related role
  • Strong analytical skills and a solid grasp of data processing, visualisation, and analysis techniques
  • Expertise in financial modelling, particularly using Excel for discounted cash flow analysis
  • A proactive approach to reporting, stakeholder coordination, and internal training delivery
  • Fluency in Japanese and Business English is a must

What you'll get in return

  • A chance to work at the intersection of finance and advanced data analytics in a globally respected organisation
  • Opportunities to shape client-facing solutions and influence operational strategy
  • A collaborative, forward-thinking team environment based in Tokyo
  • Career development in a role that blends leadership, innovation, and client impact

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Summary

Job Type
Permanent
Industry
Banking & Financial Services
Location
Inner Tokyo
Specialism
Banking and Financial Services
Ref:
1124501

Talk to a consultant

Talk to Emi Sato, the specialist consultant managing this position, located in Tokyo Head Office
Izumi Garden Tower 38th Floor, 1-6-1 Roppongi

Telephone: 30-4565-5930

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