Your new company

A global wellness brand offering innovative health and skincare products, including bioactive patches and nutritional supplements. Known for its science-backed approach and loyal customer base, the company maintains a stable, low-turnover environment with transparent employee evaluation practices.

Your new role

As a Sales Support Specialist, you’ll play a vital role in supporting the sales team and ensuring smooth customer operations. You’ll manage orders, coordinate with internal departments, and contribute to a high-quality customer experience.

• Process and manage customer orders and inquiries

• Coordinate with logistics, finance, and sales teams

• Maintain accurate records and assist with reporting

• Support promotional activities and product launches

• Contribute to process improvements and team collaboration

What you'll need to succeed

• Experience in sales support, customer service, or administrative roles

• Strong communication and organizational skills

• Proficiency in Excel and business systems (CRM/ERP preferred)

• Ability to work independently and as part of a team

• Interest in wellness and health-related products

What you'll get in return

• Stable Environment: Low turnover and strong team culture

• Transparent Evaluation: Clear performance metrics and career development

• Convenient Location: Steps from Shinjuku Station

What you need to do now

If you’re interested in this role, click ‘Apply Now’ to submit your updated CV. Alternatively, reach out to Keicelyn.Alvarez@hays.co.jp for a confidential discussion.

If this role isn’t quite right, but you’re exploring new opportunities, feel free to get in touch.