Customer Care Associate

Customer & Order Specialist

Your new company

A leading international life sciences and biotechnology company.


Your new role

  • Order processing EDI, SFDC, and SAP

  • Handling order-related enquiries via phone and email using designated systems

  • Extracting, creating, and analysing order-related data using SAP and Excel

  • Creating and updating SAP customer master data, including settings relevant to customer accounts and products

  • Supporting global or regional projects, such as attending meetings and execution of testing


What you'll need to succeed

  • Native level Japanese, Business level English

  • Over 3 years of customer support/order processing experience in any industry

  • Processing SAP-extracted data using Excel; capable of using basic macros

  • Experience in logistics/supply chain is welcomed

  • SAP/SFDC experience is welcomed


What you'll get in return

  • Work hours: 9:00-17:45, off on weekends

  • Great work-life balance

  • Off on weekends
  • Work from home

  • Sick leave

  • Retirement allowance

  • Diverse environment/Company socials


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Summary

Job Type
Permanent
Industry
Pharmaceuticals
Location
Inner Tokyo
Specialism
Office Professionals
Pay
Negotiable
Ref:
1120622

Talk to a consultant

Talk to Manami Nakayama, the specialist consultant managing this position, located in Tokyo Head Office
Izumi Garden Tower 38th Floor, 1-6-1 Roppongi

Telephone: +81 3 3560 2862

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