Your new company

Your new role

• Respond to customer requests and enquiries through communication tools such as phone, email, chat, and social media, and provide the best experience.

• Address customer enquiries with empathy, customer-focused thinking, and passion for finding solutions.

• Share personalised engagement and storytelling with customers, building long-term relationships and promoting innovative approaches to maximise sales opportunities.

• Acting as a team member, contributing to the achievement of the overall client service goal

What you'll need to succeed

• Excellent customer service skills (experience in luxury brand retail is a plus).
• Able to build long-term relationships with customers.
• Positive and flexible in the face of change and challenges.

What you'll get in return

• Salary up to 6M

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.