Your new company

Retailing company of sound devices

Your new role

• Respond to customer inquiries quickly and professionally using chat, email, and phone

• Appropriately understand customer issues and requests and provide solutions

• Gather customer feedback and report to the appropriate department

• Train and mentor team members to improve overall team performance

• Actively participate in improving customer support processes to increase efficiency and effectiveness

What you'll need to succeed

• Experienced in management of call center and customer service business (regardless of industry)

• Business level English and Japanese skills.

• Able to collect information proactively and solve problems proactively.

What you'll get in return

Remote work, flextime system, defined contribution pension plan, free snacks and drinks

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.