New Customer service contact information
Weekdays (Monday to Friday): 9:00 AM to 6:00 PM
(Excluding Saturdays, Sundays, national holidays, and company holidays)
Inquiries about deleting account and personal information: If you wish to delete your account and the personal information that you have registered with Hays, please send the following information to email@example.com.
- Your name (full name in Roman letters)
- E-mail address
- Phone number
- Reason for deleting personal information
Inquiries about Invoicing: Please send your inquiry to the e-mail address.
Inquiries about Hays online account or website problem: Please send your inquiry to Marketing.Japan@hays.co.jp. If you have a login issue, please send us a screenshot of the error message with the URL of the screen visible, so that we can investigate it more smoothly.
Inquiries about Privacy: Please send your inquiry to firstname.lastname@example.org.
Inquiries about Unsubscribing e-mails: Please contact Marketing.Japan@hays.co.jp and let us know that you wish to unsubscribe emails from Hays.
Other inquiries: Please send your inquiry to email@example.com.
It is optional to add your personal information via our website. However, please be aware we may not be able to answer your enquiry without your complete/detailed information.
We will not disclose any information that is treated as confidential information by the company, or any personal information used during the course of business activities to a third party or intentionally leak such information to third party.
We will respond appropriately to any request from you such as Disclosure, Correction, Deletion and Suspension of use of your personal information.
Inquiries: Hays Specialist Recruitment Japan K.K.
Personal Information Administration Manager TEL: 03-3560-1188