sales

Account Manager
Job Title: Account Manager
Location: Tokyo, Japan Department: Sales / Client Success Employment Type: Full-time
About the Company
We are a global leader in IT solutions and services, delivering cutting-edge technologies that empower businesses to innovate and scale. Our Tokyo office is a strategic hub for driving growth in the Japanese market.
Position Overview
As an Account Manager, you will manage and grow relationships with enterprise clients, ensuring they maximize the value of our IT solutions. You will act as a trusted advisor, helping clients achieve their digital transformation goals while driving revenue growth for the company.
Key Responsibilities
  • Manage a portfolio of enterprise accounts, ensuring client satisfaction and retention.
  • Develop strategic account plans aligned with client business objectives.
  • Identify opportunities for upselling and cross-selling IT solutions and services.
  • Collaborate with technical teams to deliver tailored solutions and resolve complex issues.
  • Monitor client performance metrics and provide actionable insights.
  • Serve as the primary point of contact for escalations and strategic discussions.
  • Stay informed on industry trends and emerging technologies to advise clients effectively.
Qualifications
  • Education: Bachelor’s degree in Business, IT, or related field.
  • Experience:
    • 3+ years in account management, sales, or client success within IT, SaaS, or technology sectors.
    • Proven track record of managing enterprise accounts and achieving revenue targets.
  • Skills:
    • Strong understanding of IT solutions (cloud, infrastructure, cybersecurity, SaaS).
    • Excellent communication and negotiation skills in Japanese and English.
    • Ability to manage complex projects and stakeholders.
  • Preferred:
    • Experience with global IT vendors or system integrators.
    • Familiarity with digital transformation initiatives.

Summary

Job Type
Permanent
Industry
IT
Location
Inner Tokyo
Specialism
Sales
Pay
5000000
Ref:
1124136

Talk to a consultant

Talk to Mai Takatsuka, the specialist consultant managing this position, located in Tokyo Head Office
Izumi Garden Tower 38th Floor, 1-6-1 Roppongi

Telephone: 03-3560-1335

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